Hokkaido Foreign Resident Support Center

English, Spanish, Chinese, Korean, Tagalog, Vietnamese, Thai, Indonesian, Burmese, Ukrainian

Available languages vary by day and time. See home page for detailed schedule. Other languages available via telephone interpretation system.

SAPPORO HELP DESK for Foreign Residents

English, Chinese, Vietnamese

Other languages available via telephone interpretation system. You can also consult via email.

Consultation Service for Foreign Residents

English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Filipino, Thai, French, Nepali, Hindi, Russian, Indonesian, Khmer, Myanmar, Malay, Mongolian, Sinhalese, Bengali, Ukrainian, German, Italian

We use interpretation service. Closed: Saturday, Sunday, national holidays, December 29 to January 3

Consultation Service for Foreign Residents

English, Chinese

We use translation equipment for other languages. Closed: Saturday, Sunday, national holidays, December 29 to January 3

Asahikawa International Center

English (Monday through Friday), Spanish (four times a week)

Monday: 10:00 to 17:15, Saturday Sunday: 10:00-17:00. Closed: Dec. 30 to Jan. 4

Kushiro International Plaza

Communication support available by multilingual voice translator (85 languages) and/or interpretation/translation application (38 languages)

You can also consult via email.

International Exchange Salon GURURI World

English (8:45 to 16:30), Chinese (8:45 to 15:45)

Same as City Hall opening day. You can also consult by e-mail.

Mombetsu International Exchange Station Smile

Chinese, Vietnamese, Thai, English, German

Other languages supported by using machine translation. Holidays: 2 languages out of Chinese, Vietnamese, Thai, English, German

Strategic Planning Section

English, Chinese, Mongolian

Multilingual support is only available from 9:00-17:00. Consulting support primarily for Takikawa City residents.

One-stop support for foreign residents

English, Chinese

Multiple languages are supported using translation machines.

Eniwa City Office Planning Section

Multiple languages supported using translation machines

Consultation by e-mail is also available. Email: kikaku@city.eniwa.hokkaido.jp

Ebetsu International Center

English

Please call in advance to make an appointment. Some weeks consultations will not be held.

Ebetsu City Consultation for Foreign Residents

English (other languages available through telephone interpretation service)

12:15-13:00 lunch break. Can consult in person, by telephone, or through email. Consultations not available when CIR is out of office.

Consultation Service for Foreign Residents

Multiple languages supported using translation machines

Multicultural Symbiosis Room

English, Uzbek, Russian, Vietnamese, Chinese, Indonesian, Thai, Korean, Latvian, Burmese, French

No phone appointment necessary for in-person consultations. You can also consult by email.

Esashi Town Multicultural Coexistence Support Desk

English, Vietnamese

Multiple languages supported using translation machines. For more information, please call for a consultation.

Yubetsu General Consultation Counter for Foreign Residents (Kamiyubetsu Town Hall)

Interpretation apps - 72 languages total, incl. English

Yubetsu General Consultation Counter for Foreign Residents (Yubetsu Town Hall)

Interpretation apps - 72 languages total, incl. English

Yubetsu General Consultation Counter for Foreign Residents (Nakayubetsu Branch Office)

Interpretation apps - 72 languages total, incl. English

Planning Section Shikaoi Town Hall

English

12:00-13:00 lunch break. No appointment necessary for in-person consultations. You can also consult via email.

Aomori Foreigner Consultation Service

English (Tue-Sat), Chinese (Tue-Sat), Tagalog (Thu, Fri, Sat), Vietnamese (Tue), Korean, Portuguese, Spanish, Hindi, Thai, Nepali, Khmer, Indonesian, Burmese (Tue-Sat), French, Russian, Ukrainian (Tue-Fri)

You can also consult via SNS (Facebook, WeChat, WhatsApp) or email. Sunday: Appointment interviews

Foreigner Consultations Counter

English, Chinese, Consultation using multilingual translation machine (31 languages)

You can also consult via email. Need appointment by phone or email for face-to-face consultation.

Iwate Consultation and Support Center for Foreign Residents

English, Chinese, Korean, Vietnamese

If you need an interpreter, please make an appointment in advance. Some languages may not be available at certain times.

Kitakami International Association

Easy Japanese, English

Other languages may be available with prior notice. You can consult an administrative scrivener on 4th Thursday of every month.

Ichinoseki City International Association

English

Multiple languages supported using translation machines. Email consultation available. Information on Facebook.

Kamaishi Consultation Service for Foreigners

English

Multiple languages supported using translation machines. Email: kokusai@city.kamaishi.iwate.jp

Oshu City International Relations Association

English, Chinese

Other languages supported by translation apps. Closed: Mondays. Email consultation available.

Miyako International Association

Japanese, English, Chinese, Korean, Vietnamese, Nepalese, Indonesian, Tagalog, Myanmar, Cambodian, Thai, Portuguese, Spanish, and 85 other languages

Monday 13:00-16:00. Reservations required. Email: info@miyako-kokusai.com

Miyagi Support Center for Foreign Nationals

Chinese, Korean, English, Tagalog, Vietnamese, Nepali, Indonesian, Portuguese, Thai, Hindi, Spanish, Russian, Japanese

Other languages available via telephone interpretation system.

Sendai Multicultural Center

English, Chinese, Korean, Vietnamese, Nepali, Tagalog, Thai, Portuguese, Spanish, Russian, Indonesian, Italian, French, German, Malay, Khmer, Burmese, Mongolian, Sinhalese, Hindi, Bengali, Ukrainian

Except on days when the Sendai Multicultural Center is closed. Email consultation available.

Ishinomaki City Support Desk for Foreign Residents

Chinese (Wed 9:00-15:15), Vietnamese (Thu 9:00-15:15), Videophone/Phone interpretation available

Email: islocpromo@city.ishinomaki.lg.jp

Little International Embassy of Kesennuma City

English

Other languages supported using translation machines or telephone interpreting service (19 languages). Please call in advance.

Tome City Consultation Service for Foreign Residents

English, Chinese, Korean

Please call first, then counselor will call back about schedule. Appointment required.

Iwanuma City Support Desk for Foreign Residents

Japanese

For other languages, translation device may be available.

Akita Prefectural Support Center for Foreign Nationals

English (Thu 13:00-17:00), Chinese (Thu 13:00-17:00), Korean (Thu 13:00-17:00), Tagalog (advance reservation), Vietnamese (advance reservation)

Saturday: Open only on 3rd Saturday. Mondays: Closed on Monday following 3rd Saturday. Email consultation available.

Daisen City Foreign Resident Advisory Center

English, Chinese, Korean, Vietnamese, Nepali, Indonesian, Filipino, Thai, Portuguese, Spanish, Ukrainian

Counselling Help Desks for Foreign Residents in Yamagata Prefecture

Japanese, English (Tue-Sat 10:00-17:00), Chinese (Tue, Fri 10:00-14:00), Portuguese (Wed 10:00-14:00), Korean (Thu, Sat 10:00-14:00), Tagalog (Fri 10:00-14:00), Vietnamese (2nd and 4th Sat 10:00-14:00)

Other languages available through Poketalk and applications. Email consultation available. Legal consultation 4th Friday 10:00-12:00.

Yamagata City International Relations Centre

English, Chinese, Korean

Specialist counselling 1st and 3rd Wednesday 11:00-15:00. Reservations required for Vietnamese, Tagalog, Portuguese, Indonesian.

Yonezawa City International Relations Association (YIRA)

English, Chinese

Consultation in other languages supported by volunteer interpreters. Email consultation available.

Dewa Shonai International Forum Consultation counter

English, Chinese, Korean

Other languages can be supported. Consultation via LINE, Messenger, email: info@dewakoku.or.jp

Fukushima Prefecture Consultation Service for Foreign Residents

English, Chinese, Korean, Tagalog, Vietnamese, Portuguese (Thursdays), Thai, Nepalese, Indonesian, Spanish, Korean, Tagalog, Portuguese, Vietnamese, Russian, Ukrainian

Consultations in person, by fax, email, or LINE. Best to make appointment. Email: ask@worldvillage.org

Fukushima City Consultation Service for Foreign Residents

English, Vietnamese

Multiple languages supported using translation machines.

Minamisoma City Multicultural Center Sakura

Japanese, English

Multiple languages supported using translation machines.

Help Desk for International Residents

Japanese, English (Chinese and Filipino available as needed)

Consultation by fax or email. Appointment recommended. Email: kitakata.soudan@vega.ocn.ne.jp

Consulting Center for Foreign Residents

English, Chinese, Portuguese, Thai, Tagalog, Spanish, Korean, Indonesian, Vietnamese, Sinhalese

Free consultation, strict confidentiality. Free lawyer consultation twice a month (appointment required).

Mito International Center

English, Chinese (Appointment only)

Consultations after 17:15 and on weekends require appointment. Email consultation available.

Support Center for Foreign Residents Foreigners at Home in Koga

English, Tagalog, Chinese, Vietnamese, Portuguese, Sinhalese

Yuki City Hall Centralized consultation for foreigners

English, Japanese (Mon-Fri), Spanish (Mon, Tue, Wed)

Multiple languages supported using translation machines. Except from 12:00 to 13:00.

Joso City General Information for Foreigners

English, Portuguese

Multiple languages supported using translation machines and telephone interpretation. General Affairs Division.

Consultation Service for Foreign Residents

English

Multiple languages supported using videophone interpretation.

Kasama International Sharing Association

English, Chinese, German, French, Indonesian, Vietnamese, Sinhalese and Others

In-person consultations on 1st, 2nd, 3rd Saturdays at Tomoa Community Exchange Center.

Tsukuba One-stop Inquiry Desk for Foreign Residents

English, Chinese (Tue 8:45-Fri 16:30), Videophone interpretation available

International Exchange Salon

English

Except from 12:00 to 13:00.

Tokai Sister City Hall

English

Appointment only for face-to-face consultation. Email consultation available.

Multicultural Promotion Division

English

Inquiries in other languages using translator device.

Yachiyo Town consultation counter for foreigners

English

Translation machines and telephone interpretation available. English counsellor on Tuesday and Friday.

Tochigi Consultation and Support Center for Foreign Residents

11 languages include English, Chinese, Portuguese and Spanish

You can also consult via email.

Foreigner Consultations Counter, Utsunomiya City International Plaza

Portuguese and Spanish (Mon), Vietnamese (1st and 3rd Mon), Chinese (Tue), Thai (Wed), English (Fri)

4th Sunday available in all languages. Phone reservation required.

Foreigner Consultations Counter (2nd floor, Utsunomiya City Hall)

Portuguese, Spanish, Vietnamese (2nd Thu PM), Chinese (2nd Thu AM), Thai (1st Thu PM), English (1st Thu AM, 3rd Thu PM)

Citizens Affairs Department

English, Spanish, Portuguese

Ashikaga International Association

Chinese, Korean

Tochigi City International Center

Spanish, Portuguese, English and 68 other languages

You can also consult via email.

Civic Life Division Sano City Hall

Cannot speak Japanese, need to arrange interpreter 10 days in advance

Kanuma Multicultural Community Center Cominute

English, Spanish, Portuguese, Vietnamese

Services in other languages provided by interpretation apps. Contact by email: kifa@bc9.jp

Main Bldg., Nikko City Hall

English, Video interpreting service (13 languages)

Video interpreting services have different hours depending on language.

Kosodate Salon

Spanish, Portuguese, English

Email: gaikokujin_kosodate_salon@tvoyama.ne.jp

Oyama City Intercultural Cohesion Support Center

English, Portuguese, Spanish, TV phone interpreting (16 languages)

Email: ds1-kokusai@city.oyama.tochigi.jp

Foreign Citizen Counseling Section

Spanish, Portuguese, English and Tagalog (Mondays)

Excluding 12:00 to 13:00

Free Counseling on Daily Life Matters for Foreign Residents

English, Portuguese, Spanish

Excluding 12:00 to 13:00. In person or by phone only. No direct phone line.

One-Stop Consultation Center for Foreign Residents of Gunma

English, Chinese, Portuguese, Spanish, Vietnamese, Nepalese

Services in other languages provided by interpretation apps. In-person consultations available.

Consultation counter for foreign residents, Maebashi City Hall

English, Chinese, Portuguese, Spanish, Vietnamese

Maebashi City Hall

English

Except from 12:00 to 13:00.

Takasaki City Consultation Service for Foreign Residents

English, Chinese, Portuguese, Vietnamese

Chinese & Portuguese: Monday and Thursday 1pm-5pm, Vietnamese: Friday 8:30am-12:30pm. Email consultation available.

Consultation counter for foreign residents, Kiryu City

English, Portuguese, Spanish, Vietnamese, Tagalog, English

Consultation in person or by phone.

Consultation counter for foreign residents, Isesaki City Hall

Multiple languages supported using translation machines and three-way interpretation

Excludes 12:00 to 13:00. Consultation in person or by phone available.

One-stop Center Consultation Counter for foreign residents

Portuguese (Mon, Fri 09:00-11:30, Tue Thu 13:00-16:00), Spanish (Mon 13:00-16:00, Tue Thu 09:00-11:30), Chinese (Mon 13:00-16:00, Tue Thu 09:00-11:30), English (Mon 09:00-11:30, Thu 13:00-16:00), Vietnamese (Tue 13:00-16:00, Fri 09:00-11:30)

Tatebayashi City Foreigners Consultation Service

English, Chinese, Portuguese, Spanish, Korean

2nd and 4th Tuesday of every month (If Tuesday is holiday, held week before).

Numata City Counselling service for foreigners

Easy Japanese, English

Other languages supported using translation machines. Email: kikaku@city.numata.gunma.jp

Consultation counter for foreign residents, Shibukawa City

English, Italian, Romanian

Annaka City Consultation Service for Foreign Residents

English, Chinese

Services in other languages provided by interpretation apps. In-person consultations available.

Tomioka City Foreigner Counseling Service

English, Chinese, Spanish, Portuguese

Other languages supported with translator. Phone reservation required. May be closed if staff unavailable.

Oizumi Multicultural Cooperation Community Center

Portuguese (10:00-18:30)

Other languages available with interpretation apps. Telephone consultations in Portuguese only.

Multicultural Cooperation Division Oizumi Town Hall

Portuguese (13:00-17:00), English (09:00-17:00 Mon Wed Thu Fri)

Other languages available with interpretation apps. Portuguese and English available for phone consultation.

Information and support for foreign residents

English, Chinese, Spanish, Portuguese, Korean, Tagalog, Thai, Vietnamese, Indonesian, Nepalese, Russian, Ukrainian, Easy Japanese

Appointments required for office consultations. Email consultation available. Specialized consultation for legal, labor, immigration, welfare issues.

Multilingual Daily Life Consultation

English (Wed 09:00-12:30, 13:00-14:30), Chinese (Tue 09:00-12:00, 13:00-15:00), Korean (Thu 09:00-12:00, 13:00-15:00)

Reception closes at 14:00. Closed on holidays and Dec 29-Jan 1. Video call interpretation available.

Citizens Consultation Room

English (Mon, Wed), Chinese (Thu), Korean (Tue), Tagalog (Mon), Vietnamese (Wed)

Closed on holidays and Dec 29-Jan 1. English services on Mondays only from Oct 1st 2024.

Foreign Languages Help Desk

61 languages including English, Chinese, Korean, Portuguese, Spanish and more

Consultation Services for Foreign Citizens

Legal and administrative consultations in Japanese. Interpreter needed.

For interpreter contact International Cultural Exchange Division: 049-228-5506

Counseling Counter for Foreign Residents

CIR (Chinese/English) Tue-Sat 10:00-17:00 (except 12:00-13:00), Tagalog (Tue 10:00-17:00), Korean (Wed 10:00-17:00), English (Fri 10:00-17:00), Vietnamese (2nd and 4th Sat 10:00-17:00)

Telephone interpretation available. No email consultations.

Counseling Counter for Foreign Residents

Chinese, English, Turkish (CIRs and Counselors), Other languages via telephone interpretation

Opening hours may change. Counter consultations only. No phone or email.

Consultation service for citizens

Chinese (1st and 3rd Thursday), English (2nd and 4th Thursday)

Part of consultation service for citizens. Provides advice and guidance to related departments.

Counseling for foreigners

English (1st and 3rd Thursday), Spanish (4th Monday)

Appointments required for consultations.

General Affairs Division

Supported by translator

Consultation Support Services for Foreign Residents

English and Poketalk use

Trial collaborative project between city and International Exchange Association.

Residents Hello Corner

Telephone interpretation (13 languages), Counselors: English (Mon 09:00-12:00), Spanish (Mon 09:00-16:00), Chinese (Mon 13:00-16:00), Portuguese (Mon 13:00-16:00)

Phone consultation available. Vietnamese offered only via email.

Soka City International Consultation Corner

English (Mon, Wed, Fri), Chinese (Wed AM, Fri PM), Spanish, Korean, Thai, French (reservation required)

Tuesday and Thursday by appointment only.

General Consultation Counter for Foreign Residents

English, Chinese and multilingual translator use

Consultation and Assistance for Foreign Residents

English (Mon, Wed), Chinese (Tue, Thu, Fri)

Phone consultations basically available in Japanese.

Legal consultation service for foreign residents

English, Chinese

Every second Wednesday. Reservations required by noon previous day.

Consultation service for foreign residents

Please contact for details.

Information desk for foreign residents

English (Tue 09:00-12:00, 2nd and 4th Fri 09:00-12:00 reservations required), Spanish (Wed 09:00-12:00), Chinese (1st Thu 09:00-12:00)

Other languages via automatic voice translator.

Fujimino International Cultural Exchange Center

English, Chinese, Korean, Filipino, Hindi, Nepali, Vietnamese, Urdu, Spanish, Portuguese, French, Indonesian

Monday and Friday: 13:00-16:00

Support for foreign residents

English (1st Thu and 3rd Tue 10:00-12:00), Chinese (1st Thu 14:00-16:00 and 3rd Mon 10:00-12:00), Vietnamese (reservation required)

For other days contact by phone or email with desired date/time (10:00-16:00 weekdays).

Consultation Counter for Foreign Residents

English, Chinese, Tagalog, Vietnamese, Video Remote Interpreting (VRI) available

Lifelong Learning Department

Supported by translator

syougai@town.kawajima.saitama.jp

Information and support for foreign residents

English, Chinese, Spanish, Portuguese, Korean, Tagalog, Thai, Vietnamese, Indonesian, Nepalese, Russian, Ukrainian, Easy Japanese

Appointments required for office consultations. Email consultation available. Specialized consultation for legal, labor, immigration, welfare issues.

Multilingual Daily Life Consultation

English (Wed 09:00-12:30, 13:00-14:30), Chinese (Tue 09:00-12:00, 13:00-15:00), Korean (Thu 09:00-12:00, 13:00-15:00)

Reception closes at 14:00. Closed on holidays and Dec 29-Jan 1. Video call interpretation available.

Citizens Consultation Room

English (Mon, Wed), Chinese (Thu), Korean (Tue), Tagalog (Mon), Vietnamese (Wed)

Closed on holidays and Dec 29-Jan 1. English services on Mondays only from Oct 1st 2024.

Foreign Languages Help Desk

61 languages including English, Chinese, Korean, Portuguese, Spanish and more

Consultation Services for Foreign Citizens

Legal and administrative consultations in Japanese. Interpreter needed.

For interpreter contact International Cultural Exchange Division: 049-228-5506

Counseling Counter for Foreign Residents

CIR (Chinese/English) Tue-Sat 10:00-17:00 (except 12:00-13:00), Tagalog (Tue 10:00-17:00), Korean (Wed 10:00-17:00), English (Fri 10:00-17:00), Vietnamese (2nd and 4th Sat 10:00-17:00)

Telephone interpretation available. No email consultations.

Counseling Counter for Foreign Residents

Chinese, English, Turkish (CIRs and Counselors), Other languages via telephone interpretation

Opening hours may change. Counter consultations only. No phone or email.

Consultation service for citizens

Chinese (1st and 3rd Thursday), English (2nd and 4th Thursday)

Part of consultation service for citizens. Provides advice and guidance to related departments.

Counseling for foreigners

English (1st and 3rd Thursday), Spanish (4th Monday)

Appointments required for consultations.

General Affairs Division

Supported by translator

Consultation Support Services for Foreign Residents

English and Poketalk use

Trial collaborative project between city and International Exchange Association.

Residents Hello Corner

Telephone interpretation (13 languages), Counselors: English (Mon 09:00-12:00), Spanish (Mon 09:00-16:00), Chinese (Mon 13:00-16:00), Portuguese (Mon 13:00-16:00)

Phone consultation available. Vietnamese offered only via email.

Soka City International Consultation Corner

English (Mon, Wed, Fri), Chinese (Wed AM, Fri PM), Spanish, Korean, Thai, French (reservation required)

Tuesday and Thursday by appointment only.

General Consultation Counter for Foreign Residents

English, Chinese and multilingual translator use

Consultation and Assistance for Foreign Residents

English (Mon, Wed), Chinese (Tue, Thu, Fri)

Phone consultations basically available in Japanese.

Legal consultation service for foreign residents

English, Chinese

Every second Wednesday. Reservations required by noon previous day.

Consultation service for foreign residents

Please contact for details.

Information desk for foreign residents

English (Tue 09:00-12:00, 2nd and 4th Fri 09:00-12:00 reservations required), Spanish (Wed 09:00-12:00), Chinese (1st Thu 09:00-12:00)

Other languages via automatic voice translator.

Fujimino International Cultural Exchange Center

English, Chinese, Korean, Filipino, Hindi, Nepali, Vietnamese, Urdu, Spanish, Portuguese, French, Indonesian

Monday and Friday: 13:00-16:00

Support for foreign residents

English (1st Thu and 3rd Tue 10:00-12:00), Chinese (1st Thu 14:00-16:00 and 3rd Mon 10:00-12:00), Vietnamese (reservation required)

For other days contact by phone or email with desired date/time (10:00-16:00 weekdays).

Consultation Counter for Foreign Residents

English, Chinese, Tagalog, Vietnamese, Video Remote Interpreting (VRI) available

Lifelong Learning Department

Supported by translator

syougai@town.kawajima.saitama.jp

Information and support for foreign residents

English, Chinese, Spanish, Portuguese, Korean, Tagalog, Thai, Vietnamese, Indonesian, Nepalese, Russian, Ukrainian, Easy Japanese

Appointments required for office consultations. Email consultation available. Specialized consultation for legal, labor, immigration, welfare issues.

Multilingual Daily Life Consultation

English (Wed 09:00-12:30, 13:00-14:30), Chinese (Tue 09:00-12:00, 13:00-15:00), Korean (Thu 09:00-12:00, 13:00-15:00)

Reception closes at 14:00. Closed on holidays and Dec 29-Jan 1. Video call interpretation available.

Citizens Consultation Room

English (Mon, Wed), Chinese (Thu), Korean (Tue), Tagalog (Mon), Vietnamese (Wed)

Closed on holidays and Dec 29-Jan 1. English services on Mondays only from Oct 1st 2024.

Foreign Languages Help Desk

61 languages including English, Chinese, Korean, Portuguese, Spanish and more

Consultation Services for Foreign Citizens

Legal and administrative consultations in Japanese. Interpreter needed.

For interpreter contact International Cultural Exchange Division: 049-228-5506

Counseling Counter for Foreign Residents

CIR (Chinese/English) Tue-Sat 10:00-17:00 (except 12:00-13:00), Tagalog (Tue 10:00-17:00), Korean (Wed 10:00-17:00), English (Fri 10:00-17:00), Vietnamese (2nd and 4th Sat 10:00-17:00)

Telephone interpretation available. No email consultations.

Counseling Counter for Foreign Residents

Chinese, English, Turkish (CIRs and Counselors), Other languages via telephone interpretation

Opening hours may change. Counter consultations only. No phone or email.

Consultation service for citizens

Chinese (1st and 3rd Thursday), English (2nd and 4th Thursday)

Part of consultation service for citizens. Provides advice and guidance to related departments.

Counseling for foreigners

English (1st and 3rd Thursday), Spanish (4th Monday)

Appointments required for consultations.

General Affairs Division

Supported by translator

Consultation Support Services for Foreign Residents

English and Poketalk use

Trial collaborative project between city and International Exchange Association.

Residents Hello Corner

Telephone interpretation (13 languages), Counselors: English (Mon 09:00-12:00), Spanish (Mon 09:00-16:00), Chinese (Mon 13:00-16:00), Portuguese (Mon 13:00-16:00)

Phone consultation available. Vietnamese offered only via email.

Soka City International Consultation Corner

English (Mon, Wed, Fri), Chinese (Wed AM, Fri PM), Spanish, Korean, Thai, French (reservation required)

Tuesday and Thursday by appointment only.

General Consultation Counter for Foreign Residents

English, Chinese and multilingual translator use

Consultation and Assistance for Foreign Residents

English (Mon, Wed), Chinese (Tue, Thu, Fri)

Phone consultations basically available in Japanese.

Legal consultation service for foreign residents

English, Chinese

Every second Wednesday. Reservations required by noon previous day.

Consultation service for foreign residents

Please contact for details.

Information desk for foreign residents

English (Tue 09:00-12:00, 2nd and 4th Fri 09:00-12:00 reservations required), Spanish (Wed 09:00-12:00), Chinese (1st Thu 09:00-12:00)

Other languages via automatic voice translator.

Fujimino International Cultural Exchange Center

English, Chinese, Korean, Filipino, Hindi, Nepali, Vietnamese, Urdu, Spanish, Portuguese, French, Indonesian

Monday and Friday: 13:00-16:00

Support for foreign residents

English (1st Thu and 3rd Tue 10:00-12:00), Chinese (1st Thu 14:00-16:00 and 3rd Mon 10:00-12:00), Vietnamese (reservation required)

For other days contact by phone or email with desired date/time (10:00-16:00 weekdays).

Consultation Counter for Foreign Residents

English, Chinese, Tagalog, Vietnamese, Video Remote Interpreting (VRI) available

Lifelong Learning Department

Supported by translator

syougai@town.kawajima.saitama.jp

Information and support for foreign residents

English, Chinese, Spanish, Portuguese, Korean, Tagalog, Thai, Vietnamese, Indonesian, Nepalese, Russian, Ukrainian, Easy Japanese

Appointments required for office consultations. Email consultation available. Specialized consultation for legal, labor, immigration, welfare issues.

Multilingual Daily Life Consultation

English (Wed 09:00-12:30, 13:00-14:30), Chinese (Tue 09:00-12:00, 13:00-15:00), Korean (Thu 09:00-12:00, 13:00-15:00)

Reception closes at 14:00. Closed on holidays and Dec 29-Jan 1. Video call interpretation available.

Citizens Consultation Room

English (Mon, Wed), Chinese (Thu), Korean (Tue), Tagalog (Mon), Vietnamese (Wed)

Closed on holidays and Dec 29-Jan 1. English services on Mondays only from Oct 1st 2024.

Foreign Languages Help Desk

61 languages including English, Chinese, Korean, Portuguese, Spanish and more

Consultation Services for Foreign Citizens

Legal and administrative consultations in Japanese. Interpreter needed.

For interpreter contact International Cultural Exchange Division: 049-228-5506

Counseling Counter for Foreign Residents

CIR (Chinese/English) Tue-Sat 10:00-17:00 (except 12:00-13:00), Tagalog (Tue 10:00-17:00), Korean (Wed 10:00-17:00), English (Fri 10:00-17:00), Vietnamese (2nd and 4th Sat 10:00-17:00)

Telephone interpretation available. No email consultations.

Counseling Counter for Foreign Residents

Chinese, English, Turkish (CIRs and Counselors), Other languages via telephone interpretation

Opening hours may change. Counter consultations only. No phone or email.

Consultation service for citizens

Chinese (1st and 3rd Thursday), English (2nd and 4th Thursday)

Part of consultation service for citizens. Provides advice and guidance to related departments.

Counseling for foreigners

English (1st and 3rd Thursday), Spanish (4th Monday)

Appointments required for consultations.

General Affairs Division

Supported by translator

Consultation Support Services for Foreign Residents

English and Poketalk use

Trial collaborative project between city and International Exchange Association.

Residents Hello Corner

Telephone interpretation (13 languages), Counselors: English (Mon 09:00-12:00), Spanish (Mon 09:00-16:00), Chinese (Mon 13:00-16:00), Portuguese (Mon 13:00-16:00)

Phone consultation available. Vietnamese offered only via email.

Soka City International Consultation Corner

English (Mon, Wed, Fri), Chinese (Wed AM, Fri PM), Spanish, Korean, Thai, French (reservation required)

Tuesday and Thursday by appointment only.

General Consultation Counter for Foreign Residents

English, Chinese and multilingual translator use

Consultation and Assistance for Foreign Residents

English (Mon, Wed), Chinese (Tue, Thu, Fri)

Phone consultations basically available in Japanese.

Legal consultation service for foreign residents

English, Chinese

Every second Wednesday. Reservations required by noon previous day.

Consultation service for foreign residents

Please contact for details.

Information desk for foreign residents

English (Tue 09:00-12:00, 2nd and 4th Fri 09:00-12:00 reservations required), Spanish (Wed 09:00-12:00), Chinese (1st Thu 09:00-12:00)

Other languages via automatic voice translator.

Fujimino International Cultural Exchange Center

English, Chinese, Korean, Filipino, Hindi, Nepali, Vietnamese, Urdu, Spanish, Portuguese, French, Indonesian

Monday and Friday: 13:00-16:00

Support for foreign residents

English (1st Thu and 3rd Tue 10:00-12:00), Chinese (1st Thu 14:00-16:00 and 3rd Mon 10:00-12:00), Vietnamese (reservation required)

For other days contact by phone or email with desired date/time (10:00-16:00 weekdays).

Consultation Counter for Foreign Residents

English, Chinese, Tagalog, Vietnamese, Video Remote Interpreting (VRI) available

Lifelong Learning Department

Supported by translator

syougai@town.kawajima.saitama.jp

Chiba Consultation Service for Foreign Residents

Japanese, English, Spanish, Chinese, Tagalog, Vietnamese, Korean, Nepali, Thai, Portuguese, Indonesian, Russian, Hindi

You can also come to our office for consultation.

Chiba City International Communication Plaza

English (Tue-Fri 09:00-15:30, Wed Sat 09:00-16:30, Thu 10:00-16:30), Chinese (Mon Sat 09:00-15:30, Tue Thu 09:00-19:30, Wed Fri 14:00-19:30), Korean (Wed 14:00-19:30, Fri Sat 09:00-15:30), Spanish (Mon 14:00-19:30, Thu Sat 10:00-16:30), Vietnamese (Mon Th

Saturday: 09:00-17:00. Email: ccia@ccia-chiba.or.jp, LINE ID: @026lkhol. From Sep 2nd: 2nd floor Fujimoto Dai-ichi Seimei Building, 3-3-1 Chuo.

Foreign Residents Assistance Desk

English, Mandarin, Korean, Portuguese, Spanish, Tagalog, Vietnamese, Thai, French, Russian, Nepalese, Hindi, Indonesian, Malayan, Khmer, Burmese, Ukrainian, Mongolian, Sinhalese, Urdu, Bengali, Arabic

Consultations in person or by phone.

Foreign Residents Assistance Desk

English, Mandarin, Korean, Portuguese, Spanish, Tagalog, Vietnamese, Thai, French, Russian, Nepalese, Hindi, Indonesian, Malayan, Khmer, Burmese, Ukrainian, Mongolian, Sinhalese, Urdu, Bengali, Arabic

Consultations in person or by phone.

Funabashi Multilingual Information Center

English, Chinese, Korean, Vietnamese, Nepalese, Indonesian, Filipino, Thai, Portuguese, Spanish, Hindi

Consultation by telephone and email available.

Consultation Service for Non-Japanese

Chinese (Mon-Wed 10:00-13:00, Thu Fri 13:00-16:00), English (Mon-Wed 13:00-16:00, Thu Fri 10:00-13:00), Filipino (Tue 13:00-16:00, Fri 10:00-13:00)

Phone consultation available when consultants on duty. Interpretation apps for other languages.

Consultation counter for foreign residents

Consultants (English, Spanish), multilingual tablets support English, Chinese, Korean, Portuguese, Spanish, Russian, Thai, Vietnamese, Indonesian, Filipino, Nepalese, Hindi, French, Myanmar, Malay

You can also come to our office for consultation.

Sakura International Exchange Foundation

English, Chinese, Spanish

12:00-13:00 except holidays. Appointment required. Email: info@sief.jp

Togane City Foreign residents Consultation Desk

English, Chinese, Korean, Spanish, Portuguese, Vietnamese, Filipino, Nepali (from 8:30), Thai, Hindi, Indonesian, Myanmar, Malay (from 9:00), French, Russian (from 10:00), Ukrainian (reservation required)

You can come to our office for consultation.

Kashiwa City Consultation Service for Foreign Residents

English (Thu), Chinese (Wed, Fri), Spanish (Mon), Korean (2nd and 4th Tue)

Only city residents eligible. Appointment needed for in-person consultation. Phone consultation available.

Consultation service for foreign residents on problems

Spanish (1st and 3rd Fri 13:00-16:00), Portuguese (1st and 3rd Wed 09:00-12:00)

Phone reservation required. Email consultation available.

Nagareyama International Understanding Support Center

English

Except from 12:00 to 13:00. Email consultation available.

Yachiyo City Multicultural Interchange Center

English, Portuguese, Spanish

For more information, visit Yachiyo City homepage.

Abiko International Relations Association (AIRA)

English, Chinese, Spanish, Thai, Korean, French

International Resident Consultation

English, Tagalog

Services in other languages provided by interpretation apps. Come to office for support. Phone and email consultations in English and Tagalog.

Kamagaya City Multicultural Symbiosis Promotion Center

English, Chinese (irregular), Translation machine (English, Chinese, Korean, Thai, French, Indonesian, Vietnamese, Spanish, etc.)

Email consultation available.

Consultation counter for foreign residents

English, Chinese, Korean, Tagalog

Appointment by phone or email required. Contact by email anytime. Appointments accepted Tue, Thu, Fri 09:00-16:00

Foreign Residents Assistance Desk

English (Mon-Fri), Polish, Russian, French (Tue), Chinese (Mon, Fri)

In-person or phone consultations. No appointment required.

Foreign Residents Advisory Corner

Japanese and English

In-person or phone consultations. No appointment required.

Free consultation counter for foreign residents

English

Third Wednesday of every month. Appointments required. Other languages on request.

Consultation counter for foreign residents

English

For other languages, translation machine will support it.

Tomisato City Foreigners Support Desk

English, Tagalog, Sinhala, Tamil, Easy Japanese

Services in other languages provided by interpretation apps.

Tokyo Multilingual Consultation Navi

English, Chinese, Korean, Portuguese, Spanish, Thai, Russian, Tagalog, Vietnamese, Hindi, Nepali, French, Indonesian, Myanmar

For latest information on service hours, days, languages, check website.

Foreign Residents Advisory Center (FRAC)

English (Monday to Friday), Chinese (Tuesday and Friday), Korean (Wednesday)

Minato City Consultation Services for Foreign Residents

English, Chinese, Korean, Portuguese, Spanish, Thai, Russian, Tagalog, Nepalese, Vietnamese, Indonesian, Hindi, French

Consultation at City Hall and via phone in English. Other languages via multilingual interpreter call service.

Multilingual Interpreter Call Service

English, Chinese, Korean, Portuguese, Spanish, Thai, Russian, Tagalog, Nepalese, Vietnamese, Indonesian, Hindi, French

Handling section will answer via multilingual interpreter call service.

Foreign Resident Advisory Corner

English, Chinese, Korean

Videophone interpretation available for other languages.

Foreign Resident Advisory Corner Shinjuku Multicultural Plaza

English (1st, 3rd, 5th Wed), Chinese (Tue, Thu), Korean (Mon PM, Fri), Thai, Nepalese (Tue), Myanmarese (Thu)

Wednesday: Open only 1st, 3rd, 5th Wednesday. Videophone interpretation available.

Video Interpretation System

English, Chinese, Korean, Spanish, Portuguese, Filipino, Nepali, Vietnamese (8:30-), Thai, Hindi, Indonesian, Cambodian, Myanmarese, Malaysian (9:00-), French, Russian (10:00-), Ukrainian (10:00-12:00)

Consultation counter for foreign residents

Chinese

Consultation counter for foreign residents on daily life affairs

English (2nd and 4th Tuesday), Chinese (2nd and 4th Thursday)

Reception is open until 16:30.

Multilingual Consultation Desk

English (Mon, Tue, Wed, Fri), Chinese (Mon, Tue, Thu, Fri), Tagalog (Mon, Fri), Nepali (Mon, Wed), Vietnamese (Thu), Filipino (Wed), Korean (Fri), Spanish (Tue, Thu), Portuguese (Thu)

First and third Sundays 13:00-17:00. Lawyer consultations by appointment.

Foreign Residents Advisory Corner

English (Tue AM, Thu PM), Chinese (Tue PM, Thu AM)

AM: 09:00-12:00, PM: 13:00-16:00

Support Desk for Foreign Residents

English (Mon PM, Fri AM), Chinese (Mon AM, 1st/3rd/5th Fri PM), Korean (2nd/4th Fri PM), Nepali (1st/3rd Wed AM)

AM: 09:00-12:00, PM: 13:00-16:00

Consultation Desk for Foreign Residents

22 languages available using translator

Consultation service for citizens

Chinese (2nd and 4th Tuesday)

Appointments required for consultations.

Consultation Service for Foreign Residents

English, Chinese and 20 other languages

Foreign language advisory service

English, Chinese (Mon-Fri), Korean (Fri only), Tagalog (Mon only)

Nerima Cultural Exchange Square Information Desk

English (Tue, Thu, Sat), Chinese (Wed, Fri, Sun), Korean (Mon)

Saturday, Sunday, Holidays: 13:00-16:00. Other languages available (reservation required).

Foreign Resident Advisory Service

English, Chinese

Reception ends 16:30. If national holiday falls on Monday, service may be available on Tuesday.

Foreign Resident Advisory Service

Chinese

Every 3rd Wednesday. Reception ends 16:30. Face-to-face consultation only.

Administrative Scrivener Consultation

Japanese

Every 2nd Friday. Not held on public holidays.

Foreign Residents Advisory Desk

English, Chinese

Every Monday (except national holidays)

Residents Consultation Office

Chinese (10:00-12:00 on 1st, 2nd, 3rd Thu), English (10:00-12:00 on 1st, 3rd Thu), Korean (14:00-16:00 on 1st, 3rd Thu)

Consultation Counter for Foreign Residents

English, Chinese, Korean

Other languages available through tablet-based video interpretation.

Foreign Residents Advisory Desk

English, Chinese, Machine Translation for other languages

Chinese Telephone Consultation Mon, Tue, Thu, Fri

Association for Nakano International Communications (ANIC)

Easy Japanese

Hachioji City

English

Support in 23 other languages including Chinese and Spanish.

MISHOP Mitaka International Society for HOsPitality

English (Mon-Sat)

Other languages supported with volunteer interpreters. Closed Sundays, national holidays, year end & New Years.

Machida International Center

English, Chinese, Korean, Spanish, French, German, Arabic, Tagalog

Appointment needed on Tuesday, 5 days in advance

Consultation Service for Foreign Residents

Easy Japanese

Other languages supported using translation machines. Phone, email, online consultations available.

Diversity Promotion subsection

English (Mon, Wed, Thu, Fri), Chinese (Mon-Fri), Korean (Mon, Tue, Thu, Fri)

Except 12:00-13:00. No appointment required but counselor may not be available.

Citizen Consultation Section

English, Chinese, Korean, Italian, French, German, Russian, Spanish, Dutch, Portuguese, Swedish, Finnish, Danish, Norwegian, Polish, Turkish, Hungarian, Greek, Czech (Romanian, Arabic, Thai, Indonesian, Hindi, Vietnamese, Slovak)

Languages in parentheses for voice translation only.

Nishitokyo Multicultural and International Center

English (Mon-Fri), Spanish (Tue), Chinese (Wed, Fri), Korean (Thu)

14 other languages available via video call interpretation system.

Life Consultation for Foreigners

English, Chinese

1st and 3rd Thursdays. Please make reservation by phone. Contact for other languages.

FUCHU Multicultural Center DIVE

Easy Japanese, English

Reservations required for other languages.

Multilingual Support Center Kanagawa

English (Mon-Fri), Chinese (Mon, Thu), Tagalog (Mon-Fri), Vietnamese (Mon, Tue, Thu, Fri), Spanish (Mon-Fri), Portuguese (Mon, Wed, Thu, Fri), Nepali (Mon, Wed), Thai (Mon, Fri), Korean (Wed), Indonesian (Mon, Fri)

Kanagawa Plaza for Global Citizenship (Earth Plaza)

English (1st, 3rd, 4th Tue), Chinese (Thu, 1st Tue), Korean (4th Thu), Spanish (Fri), Portuguese (Wed, 4th Fri), Vietnamese (3rd Tue, 1st-3rd Fri)

Reception until 16:00. Legal consultation 6 times/month. Contact via Messenger.

Educational Consulting for foreigners

Tagalog (Tue), Portuguese (Wed), Chinese (Thu, Sat), Spanish (Fri), Vietnamese (Fri)

Japanese Coordinator and foreign supporter. Reception until 16:30. Email consultation available.

Citizens Voice/Counseling Center, Kawasaki Kenmin Center

Vietnamese

Reception until 16:00. Contact via Messenger.

Citizens Voice/Counseling Center, Ken-o Region

Spanish (Mon, 3rd Wed), Portuguese (Tue, 3rd Wed), Vietnamese (1st Mon)

Reception until 16:00. Legal consultation twice/month. Contact via Messenger.

YOKOHAMA Foreign Residents Information Center

Japanese, English, Chinese, Korean, Vietnamese, Nepali, Indonesian, Tagalog, Thai, Portuguese, Spanish, Ukrainian

Saturdays: 2nd and 4th only, 09:00-13:00. Email consultation available.

Consultation Center for foreign residents

English (Mon-Sat), Chinese (Mon-Sat), Korean (Tue, Thu), Spanish (Tue, Wed), Portuguese (Tue, Fri), Filipino (Tue, Wed), Vietnamese (Tue, Fri), Thai (Mon, Tue), Indonesian (Tue, Wed), Nepali (Tue, Sat)

At counter, email, Zoom (reservation required). Closed Dec 29-Jan 3.

Kawasaki Multicultural Plaza

English (Mon-Fri), Chinese (Mon-Fri), Filipino (Mon-Fri), Spanish (Mon, Fri), Vietnamese (Mon, Wed), Nepali (Thu, Fri)

At counter, homepage, online (reservation required). Closed Sat, Sun, holidays, Dec 29-Jan 3.

Citizen Consultation Office, Central Ward

English (Mon), Filipino (Tue), Chinese (Wed), Vietnamese (Thu), Spanish (Fri), Portuguese (Fri)

Citizen Consultation Office, Midori Ward

English, Chinese, Filipino, Vietnamese, Spanish

Interpretation telephone service available. Come to office for consultation.

Citizen Consultation Office, Minami Ward

English, Chinese, Filipino, Vietnamese, Spanish

Interpretation telephone service available. Come to office for consultation.

Sagamihara International Lounge

English (Mon-Wed Fri 09:00-20:00, Thu 09:00-17:00, Sat 09:00-15:00), Filipino (Mon 10:00-16:00), Portuguese (Tue 10:00-16:00), Chinese (Wed 10:00-16:00), Spanish (Thu 10:00-16:00), Cambodian (Fri 10:00-16:00), Vietnamese (Sat 10:00-16:00)

Thursday, Saturday 09:00-17:00

Consultation on living in Japan for foreign residents

English (Mon Thu 09:00-12:00), Chinese (Tue 10:00-12:00), Spanish (Wed 09:00-12:00), Korean (Thu 09:00-12:00), Portuguese (Fri, reservations needed), Tagalog (Mon 09:00-12:00), Vietnamese (Mon 09:30-11:30), Nepali (Thu 09:00-11:00)

Phone reservation required. Contact for other languages.

Foreign Citizens Advice Desk

TV Interpretation: English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Filipino, Thai, French, Nepali, Russian, Hindi, Indonesian, Cambodian, Burmese. Interpreters: Spanish (Tue), Portuguese (1st, 3rd Wed)

Consultation at office only. Immigration consultation 4th Tuesday each month.

Consultation Office for Foreign Residents

Spanish, Portuguese

Consultation appointment: 08:30-11:30, 13:00-16:00

Consultation Office for Foreign Residents

Spanish, Portuguese

Consultation appointment: 08:30-11:30, 13:00-16:00. Face-to-face only.

Hadano City Hall General Counter

English (Wed, Thu), Spanish (Wed, Thu), Portuguese (Tue), Chinese (Fri), Vietnamese (Fri)

Friday: 09:00-12:00

General Consultation Corner

Multilingual translator 74 languages, Multicultural Coexistence Advisor (Mon 14:00-16:00), Spanish Interpreter (Thu 13:00-16:00)

Consultations with foreign counselors first-come basis (about 6 people) from 08:30.

Yamato International Association

English (Tue-Fri 09:00-12:00, 13:00-17:00), Vietnamese (Tue 09:00-12:00, 13:00-16:00), Tagalog (Wed 10:00-13:00), Chinese (Thu 10:00-13:00), Spanish (Fri 09:00-12:00, 13:00-17:00)

Spanish at City Hall 2F Tuesdays 09:00-12:00, 13:00-16:00

Citizen Activity Promotion Division

Video/phone: English, Vietnamese, Portuguese, Spanish, Chinese, Tagalog, Thai, Indonesian. Public interpreters: Portuguese (1st, 3rd Mon), Vietnamese (once/month), Spanish (1st, 3rd Fri), English (4th Fri)

Visa consultation 13:00-16:00 (2nd Wed)

Consultation Desk for Foreign Residents

English (Mon-Fri 09:00-17:00), Spanish (Mon-Thu 09:00-17:00, 2nd Fri 09:00-12:00, 3rd Fri 13:00-16:00), Chinese (2nd Wed 09:00-12:00, 3rd Wed 13:00-16:00)

Other languages via translation machine (Mon-Fri 08:15-17:15)

Foreign residents consultation

English, Italian, French, Spanish, Korean, Vietnamese, Portuguese

Applications until 16:00 by appointment only.

Aikawa Town Foreign Residents General Consultation Desk

Portuguese, Spanish (13:15-17:15 Mon, Wed, Thu, Fri)

Multiple languages via translation machines Mon-Fri 08:30-17:15 (72 languages). Reception until 16:30. Translators not available 12:00-13:00.

Multilingual Consultation Center

English (Mon, Thu, Fri), Chinese (Wed), Filipino (Mon), Thai (Tue), Spanish (Thu), Portuguese (Thu), Vietnamese (Tue), Russian (Mon-Fri)

Consultation until 16:30. Email and Zoom consultation available.

Consultation service in foreign languages

English (Mon-Fri), Chinese (Mon-Fri), Russian (Thu), Korean (Tue, Fri), French (Mon, Thu)

Need interpreter contact in advance. Email: kyokai@nief.or.jp

Nagaoka City International Affairs Center, Chikyu Hiroba

English, Chinese, Vietnamese (10:30-13:30 on 1st and 3rd Sunday)

Sat, Sun, holidays: 09:00-17:00. Interpreters may not be available weekends. Email and Skype consultation available.

Consultation service for foreign residents

English

Except from 12:00 to 13:00.

Consultation counter for foreign residents

Please inquire about supported languages

Contact Citizens Life Section for more information.

Joetsu City International Affairs Center

English (Thu), Chinese (Mon-Wed, Fri, Sat 10:00-13:00)

Other languages available. Contact in advance. Closed 3rd Wednesday. Email: join0255273615@outlook.jp

Toyama Foreign Resident Support Center

English, Chinese, Portuguese, Vietnamese (Tue, Thu), Korean (13:00-17:00 Mon), Russian (13:00-17:00 Tue), Telugu (13:00-17:00 Mon)

You can also come to office for consultation.

Toyama City Foreign Resident Consultation Desk

English, Chinese, Korean, Portuguese, German, French

In-person and email consultation available. Excluding days when CiC building is closed.

Consultation for Foreign Residents

Portuguese (daily), Chinese (Wed 14:00-16:00), Vietnamese (Mon 08:30-12:00)

Voice translators for other languages. In-person consultations only.

Foreigner Help Desk

Monday: Urdu/English, Tuesday: Chinese, Wednesday: Vietnamese, Thursday: Portuguese/Spanish/English, Friday: Russian

Other language support with translation devices. In-person consultations only.

Ishikawa Foundation for International Exchange

English, Chinese, Korean, Portuguese, Russian, Interpretation apps: 31 languages

For English, Chinese, Korean, Portuguese, Russian, Vietnamese, Indonesian, consultant may not always be available.

Support Desk for Foreigners

Portuguese (resident interpreter), English, Chinese, Korean, Spanish, Portuguese, Vietnamese, Filipino, Thai, French, Nepalese, Hindi, Russian, Indonesian, Khmer, Myanmarese, Ukrainian (TV phone)

Administrative procedures consultation. Phone: Portuguese, English. Other languages via phone interpretation.

Komatsu International Association

Portuguese

General life issues consultation. Please call 0761-21-2226 for appointment.

Hakusan City International Exchange Association

English, Chinese

Contact for other languages. Email consultation available.

Citizen Consultation Office

Multi-language support through telephonic interpretation service (13 languages)

Nomi International Exchange Association

English, Russian, Portuguese, Vietnamese

Facebook: NomiInternationalExchangeAssociation

Citizen Service Department

Multilingual support with translation software

Consultations in person or by email.

Fukui Consultation Center for Foreign Residents

English, Chinese (Fri, Sat), Portuguese (Sat, Sun), Vietnamese (Sun), Videophone: English, Chinese, Portuguese, Vietnamese, Korean, Nepali, Tagalog, Thai, Spanish, Hindi, Ukrainian

Mon: 2nd Monday only. Tue, Thu: 09:00-20:00. FAX: 0776-28-8818

Fukui Foreigner Consultation Reinan Center

English, Videophone: English, Chinese, Portuguese, Vietnamese, Korean, Nepali, Tagalog, Thai, Spanish, Hindi, Ukrainian

Thu: 09:30-20:00. Sun: 1st and 3rd only, 12:00-18:00. FAX: 0770-21-3441

Echizen Multicultural Counseling Center

Portuguese (daily), Chinese (daily), Vietnamese (Tue, Thu 09:00-16:45)

Call in advance to confirm consultation room. Email consultation available. Tel: 0778-22-3396

Sakai City Support Desk for Foreign Residents

Multiple languages supported using translation machines

Yamanashi Consultation and Support Center for Foreign Residents

English, Chinese, Korean, Vietnamese, Indonesian, Thai, Nepali, Portuguese, Spanish, French, German, Italian, Russian, Tagalog, Malay, Burmese, Hindi, Mongolian, Khmer, Sinhala, Ukrainian

Tablet or telephone interpretation for all languages. Free consultations Tue-Thu 09:00-17:00, Legal 1st Wed 18:30-21:00, 3rd Sat 13:00-16:00

Consultation counter for foreign residents

English, Chinese, Korean

Other languages supported by voice translators. No email consultations.

Minami-Alps International Exchange Association

English

Email consultation available.

Consultation Service for Foreign Residents

Portuguese, English, Spanish

Other languages supported by multilingual tablets.

Nagano Prefecture Intercultural Consultation Center

Chinese, Portuguese, Thai, Tagalog (Mon-Fri), Vietnamese (Tue), Indonesian (Thu)

Wednesday: 1st and 3rd closed. Saturday: 1st and 3rd only. Telephone interpretation available.

Nagano City International Exchange Corner

English (daily), Chinese (daily), Tagalog (1st Tue 13:00-16:00), Vietnamese (2nd Tue 13:00-16:00)

Wednesdays: Closed 1st and 3rd. Email consultation available.

Multicultural Plaza

English (Mon, Tue, Thu, Fri, 4th Sat), Chinese (1st, 3rd Wed, Thu, 2nd Sat), Portuguese (Thu, 3rd Sat), Thai (Mon or Sat)

Excluding 2nd and 4th Wednesday. Thursday: 10:00-21:00, Saturday: 09:00-17:00. Email consultation available.

Consultation service in Portuguese

Portuguese

General Information Counter for foreign residents

Chinese, Portuguese, English, Spanish, Indonesian (09:00-16:00)

Email consultation available.

Consultation counter for foreign residents

English (Mon-Fri 09:00-16:00), Chinese (Tue 09:00-16:00), Portuguese (Wed 09:00-15:00)

Email: oiea@oiea.jp, Fax: 0266-24-3229

Consultation counter for foreign residents

Chinese (Mon, Tue, Thu, Fri), English, Tagalog (Wed, Fri), Portuguese (Tue, Thu)

Consultation counter for foreign residents

Portuguese

Closed national holidays. Email consultation available.

Consultation counter for foreign residents

English, Chinese, Tagalog, Thai

Call for appointment. Email: seisaku@city.komoro.nagano.jp

Consultation counter for foreign residents

English, Chinese (as needed), Portuguese (Mon 13:00-17:00, Wed 08:30-12:00)

Prior reservation required for Chinese. English handled by city staff.

Consultation counter for foreign residents

Portuguese, Chinese (10:00-16:00 3rd Thu), Vietnamese (15:00-16:00 3rd Sat), Japanese (10:00-16:00 3rd Thu, 15:00-16:00 1st, 3rd-5th Sat, 2nd Sun)

Reservation required for Vietnamese.

Shiojiri City foreign citizens consultation counter

English

Other languages supported by translation application and plain Japanese.

Saku City Consultation Service for Foreign Residents

Thai (Wed 13:00-17:00), Chinese (Mon 13:00-17:00), Portuguese (Thu 09:30-13:30)

Other languages supported by translator. Contact in advance if needed outside opening days. Email consultation available.

Lifelong Learning Division

English

Safety Section

Portuguese, Spanish

Other languages supported by translators. Email: seikan@city.tomi.nagano.jp

Consultation desk for foreign residents

English, Chinese, Portuguese staff

Other languages supported by translators. Support in 20 languages and Easy Japanese.

Resident Division 1st Floor Counter

Interpretation apps: 72 languages total

Resident Environment Division

Chinese

Appointment required for consultation.

Tatsuno Town Foreigner Consultation Desk

English, Portuguese (Wed and as needed)

Support staff Wed 17:00-19:00. Phone: 080-9201-9661

Consultation counter for foreign residents

Portuguese, Spanish

Other languages via translation machine.

Welfare Section

Japanese only

PR and consultation service for foreign residents

Chinese (Tuesday, Friday)

Multicultural symbiosis consultation counter

English

Email: sjshomu@vill-shimojo.jp

General Affairs Section

English

Gifu International Center

English, Chinese, Portuguese, Tagalog, Vietnamese

Mental health, administrative and immigration counseling (reservations required).

Consultation counter for foreign residents

English, Chinese (Tue, Wed), Tagalog, Portuguese (Mon, Thu), Vietnamese (Thu)

Excluding 12:00-13:00. Closed last Tuesday of every month.

Town Planning Promotion Section

Portuguese (Mon-Fri), English (Mon-Thu), Chinese (Fri 09:00-17:00)

Other languages via translation machine.

Overseas Strategy Division

English, Chinese

Excluding 12:00-13:00. Phone reservation required. Email consultation available.

One-Stop Consultation Service for Foreigners

Portuguese, Tagalog, English

Starting November 2024, office hours change to 08:45-16:45.

One-Stop Consultation Service for Foreigners

Portuguese, Tagalog, English

Starting November 2024, office hours change to 08:45-16:45.

Consultation Service for Foreign Residents (NPO Bridge)

Portuguese, English (Translation only)

Reservations necessary for Saturdays.

Consultation services for foreign residents

Portuguese, English, Vietnamese

Consultation counter for foreign residents

English, Portuguese, Filipino

Consultation counter for foreigners

English, Portuguese, Filipino, Spanish (09:00-18:00 Sat, afternoons Mon, Tue, Thu, Fri)

Sakahogi-cho Consultation Service for Foreign Residents

Portuguese

Except 12:00-13:00. Email: gaikokujinshien@town.sakahogi.lg.jp

Foreign Residents Support Desk

English, Filipino (Translating device available for other languages)

Shizuoka Assistance Center for Foreign Residents CAMELLIA

Japanese (Mon-Fri), Portuguese (Tue, Fri), Filipino (Mon, Fri), English (Mon, Wed, Thu, Fri), Chinese (Mon, Wed), Vietnamese (Tue, Thu), Spanish (Tue, Fri), Indonesian (Wed, Thu)

Email and SNS consultation. Mail: soudan@camellia2.com, LineID: sirlinejpn01, Skype: siradviser

Multicultural Consultation Center (Shimizu Ward)

English, Vietnamese (Mon), Portuguese/Spanish (Wed, Thu), Nepali (Tue 08:30-12:30), Filipino (Tue 13:00-17:15), Chinese (Fri)

Multicultural Consultation Center (Aoi Ward)

English, Spanish, Filipino (Tue 13:00-17:15, Thu 08:30-12:00), Chinese (Thu 13:00-16:00)

Multicultural Consultation Center (Suruga Ward)

English

One-Stop Center for consultation service

Portuguese, English, Filipino, Chinese, Spanish, Vietnamese, Indonesian

Languages available vary by day of week.

Regional Autonomy Division

English, Chinese, Spanish, Portuguese, Videophone interpretation: Vietnamese, Nepali, Filipino, Hindi, Thai, Indonesian, Myanmar, Russian, French, Korean, Mongolian, German, Italian, Khmer, Bengali, Malay, Sinhala

Email consultation available.

Foreign Residents Support Center (Foreign Affairs Division)

English (Tue-Fri), Chinese (Mon-Thu)

Other languages supported by translators. Email consultation available.

Foreign Residents Support Center (Residents Affairs)

Portuguese (Mon, Thu), Spanish (Tue, Fri)

Other languages supported by translators. Email consultation available.

Counseling for Foreign Residents

Portuguese, Spanish

Ito Association for International Relations

English

Other languages with prior notice. Holidays excluded. Email: iair-ito@aqua.plala.or.jp

Fuji International Lounge for Sharing (FILS)

Chinese (Tue), English (Wed), Filipino (Thu), Spanish (Fri, Sun), Portuguese (Sat, Sun), Vietnamese (Sun)

Saturday and Sunday: 10:00-18:00

Consultation counter for foreign residents

Portuguese, Spanish

Foreigner Information Desk

Translator: English, Tagalog, Portuguese, Spanish. TV interpreter: Chinese, Korean, Vietnamese, Thai, Nepali, French, Russian, Indonesian, Burmese, Hindi, Ukrainian, Malay

Thursday: 08:30-19:00. Sunday: 2nd Sunday only 08:30-12:00

Yaizu Multilingual Consultation Center

English, Tagalog, Visayan (Mon-Fri), Portuguese (Mon, Tue, Thu, Fri), Spanish (Mon, Wed, Thu, Fri)

17 other languages via Video Call Interpreter Tool

Kakegawa City Consultation Service

English, Portuguese (Mon, Wed, Fri 10:00-15:30)

Yorozu consultation service

Portuguese (2nd Wednesday)

2nd Wednesday only. Reception 13:30-15:00. No phone/email. Fujieda residents only.

Consultation service for foreigners

Portuguese, Spanish

Excluding 12:00-13:00

Support and Consultation about Multicultural Cooperation

English (Mon-Fri 09:00-16:00, Sat 09:00-12:00), Chinese/Malay (Wed 09:00-16:00, Thu 10:00-13:00, Fri 13:00-16:00), Spanish (Mon-Thu 09:00-16:00, Fri 13:00-16:00), Portuguese (Mon-Thu 13:30-16:30, 1st/3rd Sat 09:00-12:00), Vietnamese (Mon 09:00-13:00, Tue

Saturday: 09:00-12:00

Citizens Consultation Office

Portuguese, Spanish

General Desk For Foreign Residents

Portuguese (09:00-16:30), Spanish (09:00-15:30)

Other languages via online interpreter and translation machine.

Citizen Affairs Section

Japanese only

Consultation desk for foreign residents

Portuguese, English (08:15-17:00), Television video interpretation: English, Chinese, Korean, Thai, Russian, Vietnamese, Portuguese, Spanish, French, Tagalog, Nepali, Hindi, Indonesian, Khmer, Myanmar, Ukrainian, Malay

Interpretation apps: 74 languages

Makinohara City Assistance Desk

Portuguese

Multilingual tablet available (14 languages)

Yoshida Town Multicultural General Consultation Desk

English, Chinese, Portuguese, Spanish

Open only 2nd Sunday every month. Voice interpretation equipment (55 languages).

Shimizu Town Office Industrial Tourism Division

Portuguese, Spanish, English, Japanese

2nd Sunday and 3rd Wednesday after that

Aichi Multicultural Center

Portuguese, Spanish, English, Chinese, Filipino/Tagalog, Vietnamese, Nepalese, Indonesian, Thai, Korean, Burmese, Russian, Ukrainian

Nagoya International Center

English, Portuguese, Spanish, Chinese (10:00-17:00 except 12:00-13:00), Hangul/Korean, Filipino (Thu, Sat, Sun 13:00-17:00), Vietnamese (Wed, Sat, Sun 13:00-17:00), Nepalese (Wed, Sat, Sun 13:00-17:00), Indonesian (1st/3rd Wed, Sun 13:00-17:00), Thai (2nd

Open when holidays are not Mondays. Chinese: Tue-Fri 13:00-17:00, Sat-Sun 10:00-17:00

Consultation Service for Foreign Residents (Infopia)

Portuguese, English, Tagalog (Mon-Sun), Vietnamese (Wed, Fri), Indonesian (4th Sat)

Except 5th Saturday and following Sunday. Email: tia@tia.aichi.jp

Toyohashi City Hall Foreign Residents Consultation

Portuguese, English, Tagalog (Mon Wed Fri 13:15-16:15, Tue Thu 10:00-16:00)

Machine translation 31 languages. Help with City Hall procedures.

Diversity Promotion Division

Portuguese, English, Filipino, Chinese (08:30-16:15)

Telephone interpretation: English, Chinese, Portuguese, Spanish, Korean, Thai, Vietnamese, Tagalog, French, Nepali, Hindi, Russian, Indonesian, Khmer, Myanmar, Ukrainian

Libra International Community Center

English (Mon, Tue, Fri, Sat, Sun), Spanish (Thu, Sat, Sun), Vietnamese (Mon, Tue, Fri)

International Exchange Welcome Hiroba

English, Italian

First Sunday of every month. No email or phone consultations. Translation machines available.

Seto City Foreigner consultation desk

Spanish (Tuesdays), Portuguese (1st and 3rd Wednesday)

Handa City Multicultural Corner

Portuguese, Vietnamese (Mon, Fri)

Wednesdays: 08:30-19:15. Email consultation available. Videophone interpretation available.

Citizens Consultation Corner for Foreigners

English, Filipino (1st week), Portuguese (2nd, 4th week), Spanish (3rd week)

First through fourth Wednesdays only.

International Exchange Room (Radiyan Kasugai)

English, Chinese, Filipino, Phone interpretation: English, Chinese, Korean, Spanish, Portuguese, Vietnamese, Filipino, Indonesian, Thai, Nepalese, Myanmar, French, Cambodian, Mongolian, Sinhalese, Urdu, Bengali, Russian, Ukrainian

Closed even if Monday is public holiday. Other languages via translator device.

Toyokawa Consultation Desk for Foreigners

Portuguese, English (daily), Chinese (Mon Wed Fri AM), Vietnamese (Mon-Fri varied hours)

Phone consultations in Portuguese, Spanish, English daily. Chinese, Vietnamese when interpreter present.

Hekinan City Foreigner Consultation Counter

Portuguese, Vietnamese (Mon-Fri)

Except 12:00-13:00. Videophone/phone interpretation (15 languages) available.

Consultation counter on daily life

Portuguese (Mon-Thu), English, Tagalog (Mon, Tue, Thu, Fri), Chinese (Mon, Wed, Thu, Fri)

Excluding 12:00-13:00. For Kariya citizens.

Toyota City Multilingual Service Desk

English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Tagalog, Thai, Nepalese (08:30-17:15), Hindi, Indonesian, Burmese, Malay (09:00-17:15), Russian, French (10:00-17:15)

Phone consultations at main office in multiple languages via three-way calling.

Kamigo Branch Office

Same as main office

Sanage Branch Office

Same as main office

Homi Branch Office

Same as main office

Takaoka Branch Office

Same as main office

Takahashi Branch Office

Same as main office

Anjo City Foreigner Chatting Room

Portuguese (Mon-Thu 10:00-17:00), Filipino (Mon, Tue, Thu, Fri 09:00-16:00), Chinese (Mon, Wed, Thu, Fri 09:00-16:00), Vietnamese (Mon-Thu 09:00-16:00)

Videophone (16 languages) and phone interpretation (22 languages) available.

Nishio City Foreigner consultation desk

Vietnamese (08:30-17:00), Portuguese (09:00-13:00), TV/Phone interpretation: Portuguese, Spanish, English, Chinese, Korean, Vietnamese, Filipino, Indonesian, Thai, Nepali

Phone consultation in Vietnamese and Portuguese available.

Foreigner consultation desk

English, Tagalog/Filipino

Other languages via interpretation system. Phone or email consultation possible.

Inuyama City Free Consultation Service

Portuguese, Spanish (every Friday), Chinese, English, Tagalog (4th Friday)

Fukura no Ie

English (Tue), Portuguese (Wed, Thu), Spanish (Mon, Tue), Tagalog (Tue), Korean (Mon), Mongolian (Mon), Vietnamese (Fri), Chinese (Fri)

Except 12:00-13:00.

Counseling Desk for Foreign Nationals

Portuguese, Spanish, English, Vietnamese

Consultation service in Portuguese

Portuguese (1st and 3rd Friday)

Consultation Service for Foreign Residents

Japanese, Portuguese, Spanish

Except 12:00-13:00. Translation machines available.

Consultation services in foreign language

English (daily), Portuguese (Wed 13:00-17:00), Chinese (2nd Wed 13:00-17:00), Vietnamese (4th Wed 13:00-17:00)

Wednesday 08:30-19:15. Translation tools available when no interpreter.

Consultation counter for foreign residents

Portuguese (Mon, Thu, Fri), Spanish (Tue)

Thu, Fri: 09:00-12:00. Mon, Tue: 09:00-16:00 (except 12:00-13:00). Phone consultation available.

Chiryu City Consultation Service (Housing Complex)

Portuguese and 14 other languages

General lifestyle matters.

Chiryu City Consultation Service

Portuguese, Spanish and 13 other languages

General counter (1st floor)

Vietnamese, Portuguese

Other languages may be available.

Multicultural Community Center

English, Portuguese, Indonesian, Vietnamese and 61 other languages

Closed Sunday, Monday

Foreigner Support Desk

Portuguese, Spanish

Other languages with translator (80 languages)

Toyoake City Foreign Residents Chatting Classroom

Portuguese (09:00-17:00), Phone interpretation: Portuguese, Vietnamese, English, Chinese, Spanish, Korean, Nepali, Indonesian, Filipino, Thai, Russian, Hindi, French

Tablet terminals (31 languages) available.

Nisshin City Counseling for Foreign Residents

English, Chinese, Korean, Portuguese, Spanish

Kitanagoya City International Association

Japanese

Other languages with translator (74 languages)

Citizen Section

Portuguese

Mon, Tue: 13:00-16:00. Wed-Fri: 09:00-16:00 (except 12:00-13:00). Tablets (31 languages) available.

Consultation counter for foreign residents

English, Chinese, Tagalog

Reservation required by phone

Community & Safety Department

English, Portuguese

Except 12:00-13:00.

Kota Town Consultation Service

Portuguese (10:00-17:00)

Excluding 12:00-13:00 and holidays. Three-way phone interpretation (19 languages), Translation machine (74 languages)

Mie Consultation Center for Foreign Residents (MieCo)

English, Chinese, Korean, Vietnamese, Nepalese, Indonesian, Filipino, Thai, Portuguese, Spanish

Other languages may also be available.

Tsu City Consultation Service for Foreign Residents

English, Portuguese, Spanish, Filipino, Chinese, Korean, Vietnamese, Indonesian, Thai, Nepalese, Hindi, Myanmarese, Malay (daily), Russian, French (from 10:00)

Except 12:00-13:00. Phone consultation available (English, Portuguese, Spanish, Filipino).

Yokkaichi City Multicultural Coexistence Promotion Office

Portuguese, Spanish

Other languages via telephonic interpretation: English, Chinese, Korean, Vietnamese, Filipino, Thai, Nepalese, Hindi, Indonesian, French, Russian

International Exchange Office

Portuguese, Spanish, English, Chinese, Korean, Filipino, Nepali, Vietnamese (08:30-17:15), Thai, Hindi, Indonesian, Myanmar, Malay (09:00-17:15), French, Russian (10:00-17:15)

Interpreters for Portuguese and Spanish. Other languages via tablet. Except 12:00-13:00.

Consultation service for Non-Japanese

Translator: 74 languages (Machine Translation), Videophone interpretation: 10 languages

Limited to city hall matters. Phone consultation not available.

Nabari City Multicultural Center

English and Chinese by staff

Other languages by volunteer interpreters, translation machines. Phone, email, SNS consultation.

Consultation Service for Foreign Residents

Portuguese, Spanish, Chinese, English, Vietnamese, Indonesian, Tagalog, Korean, Thai, Nepali, Hindi, Russian (08:30-17:15)

Consultation Service for Foreign Residents

Portuguese, Spanish, Chinese, English, Vietnamese, Indonesian, Tagalog, Korean, Thai, Nepali, Hindi, Russian (08:30-17:15)

Iga City Multicultural Affairs Division

Portuguese, Spanish (08:30-17:00), English (09:00-17:00), Chinese (09:00-17:00), Vietnamese (09:00-16:30)

TV interpretation (16 languages) via tablet terminal.

Iga City Multicultural Center

English (Mon, Tue 09:00-17:00), Spanish (Tue 09:00-15:00), Portuguese (Wed 09:00-17:00), Chinese (Thu 09:00-17:00), Vietnamese (Fri 09:00-16:30)

Sunday: 2nd and 4th only, 09:00-12:00. Email/SNS consultation. FacebookID: @igashitkc

Multilingual Concierge

English (Tue-Thu 09:00-16:30), Portuguese (Mon-Fri 09:00-17:00), Vietnamese (Mon 09:30-15:00, Tue Thu 09:30-13:15, Wed Fri 11:15-15:00), Chinese (Mon-Fri 09:00-17:00)

Shiga Foreign Residents Information Center

Portuguese, Spanish, Vietnamese, English, Tagalog

Other languages via telephone interpretation system. Email and fax consultation available.

Free private consultation counter

Japanese only

2nd Wednesday each month. Reservations required by 13:00 previous day. Must bring interpreter.

Hikone Foreign Residents Support Center (Motomachi)

English (weekdays), Portuguese (weekdays), Chinese (Tue, Fri), Vietnamese (Tue, Wed, Thu)

Tablet interpretation and translation device (85 languages) available.

Hikone Foreign Residents Support Center (Chuo-cho)

English

Tablet interpretation and translation device (85 languages) provided.

Nagahama City Hall Citizens Affairs Division

Portuguese, Spanish, English

Chinese, Vietnamese, Filipino, and 58 other languages (Interpreter machine). Thursday: 08:30-19:00

Omihachiman International Association

English, Portuguese

Other languages may be available. Email: omihachimankokusaikyokai@gmail.com

Foreigner Consultation Desk

Portuguese, Spanish, Chinese, English, Korean, Vietnamese, Nepali, Tagalog, Indonesian, Thai, French, Russian, Burmese, Hindi, Malay, Ukrainian

Counselors handle Portuguese and Spanish. Other languages via video call interpretation.

Multicultural Center

Portuguese, Spanish, Chinese, English, Korean, Vietnamese, Nepali, Tagalog, Indonesian, Thai, French, Russian, Burmese, Hindi, Malay, Ukrainian

Counselors handle Portuguese, Spanish and English. Other languages via video call interpretation.

Consultation counter for foreign residents

Portuguese

Yasu City Multicultural Affairs Office

English, Chinese, Vietnamese, Tagalog, Korean, Thai, Portuguese, Spanish, Indonesian

Remote interpretation using videophone

Foreigners in Konan City talk to each other

Interpreter staff (Portuguese), Interpretation apps (72 languages)

Foreigners in Konan City talk to each other

Interpreter staff (Portuguese), Interpreter staff (Vietnamese) once a month, Interpretation apps (71 languages)

Higashiomi City Consultation Service

Interpretation apps: 13 languages total

Maibara City One-Stop Consultation Service

Chinese, Portuguese

Other languages supported by translation machines.

Aisho-cho foreigner centralized consultation desk

Portuguese (Mon-Fri 08:30-16:30 or 08:30-17:15), Machine Translation (31 languages), Video call interpreting

Interpreters take one-hour break after 12:00. Break time depends on daily response.

Kyoto Prefectural General Consultation Service

Japanese, English, Vietnamese, Chinese, Tagalog, Korean, Thai, Indonesian, Nepali, Sinhala, Khmer, Burmese, Hindi, Bengali, Russian, Malay, Mongolian, Portuguese, Spanish, French, German, Italian

Ukrainian (reservation required)

Inquiry Counter for Foreign Citizens

In-person: Japanese, English, Chinese, Korean, Vietnamese, Nepali, Indonesian, Tagalog, Thai, Portuguese, Spanish. By Phone: Japanese, English (Tue-Thu), Chinese (Wed, Fri)

Closed Monday (open if holiday, closed next weekday). Legal/immigration consultations twice/month. Tax, insurance, pension, labor consultations 4 times/year.

Kameoka Foreign Resident Support

17 languages via videophone: English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Filipino, Thai, French, Nepalese, Hindi, Russian, Indonesian, Khmer, Burmese, Malay, Ukrainian

Closed 4th Thursday of the month

Osaka Information Services for Foreign Residents

English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Filipino, Thai, Indonesian, Nepalese

Friday: 09:00-21:00. Sunday: 4th Sunday only 13:00-17:00. Specialized consultations with administrative scrivener, psychologist, lawyer, Immigration.

Information Counter for Foreign Residents

Interpreters: English, Chinese, Korean, Vietnamese, Filipino (Tue-Thu except holidays). Machine Translation: 80 languages

Sat, Sun, holidays: 09:00-17:30. Homepage form consultation. Phone/email only in English, Chinese, Korean, Vietnamese, Filipino.

Plaza of Multicultural Exchange Sakai (POME Sakai)

Japanese, English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Tagalog, Thai, Indonesian, Nepali

Except 12:00-13:00. Email consultation available.

Administrative information and consultation desk

English (Mon, Tue, Thu, Fri), Chinese (Wed)

Closed: National Holidays. Other languages require advance reservation.

Consultation desk on daily life affairs

English, Chinese, Korean, Filipino, Thai, Vietnamese, Indonesian, Spanish, Portuguese, Nepalese

Days closed: Wednesday, year-end and start-of-the-year, National Holidays

Ikeda Diversity Center Foreign Residents Counselling Corner

English, Chinese, Korean, Spanish, Portuguese, Vietnamese, Filipino, Thai, French, Nepalese, Hindi, Russian, Indonesian, Burmese

First Wednesday is closed

Suita Multilingual One Stop Consultation Center

Japanese, English, Chinese, Korean, Vietnamese, Nepalese, Indonesian, Filipino, Thai, Portuguese, Arabic, Hindi, Russian

Other languages may also be available.

Consultation services for foreigners (YAO International Center)

English (Sun, Wed, Thu), Chinese (Sun 13:00-17:00, Wed, Thu), Vietnamese (2nd/4th Sun, Tue 13:00-17:00, Thu 13:00-17:00, Fri), Plain Japanese

Reservation required. Other languages with translator machine.

Consultation services (Katsura Center)

Chinese, Korean (Wednesday), Plain Japanese

Reservation required

Consultation services (Yasunaka Center)

Vietnamese, Plain Japanese

Reservation required

Neyagawa city International Exchange & Friendship Association

English

Other languages on request. In-person consultation. For residents, workers, students in the city.

Izumisano City Support Center for Foreign Workers

Vietnamese, English, Ukrainian, Korean, Taiwanese, Chinese, Japanese, Luo, Luganda (support staff)

Availability varies by language. Email or phone consultation available.

Regional Internationalization Support Program

Chinese (Mon, Thu 10:00-15:00), Spanish (Mon, Wed 10:00-15:00), Vietnamese (Wed 10:00-15:00)

Reservations required (in person or by phone). Other languages may be available.

Minoh City Multilingual Desk for Daily Life Consultation

English, Chinese, Korean, Nepali, Vietnamese

Other languages (Hindi, Turkish, Portuguese, Mongolian) available. Contact in advance. Individual consultation days at various locations.

Citizen Collaboration Section

Multiple languages supported using translation machines

Visit office or email. Phone consultation in English only.

Consultation for Foreign Residents

Japanese

Except 4th Wednesday

Labour and Human rights Division

Supported by voice translator

Multicultural Symbiosis Information Plaza

English, Korean, Chinese, Vietnamese

Vietnamese available 10:00-17:30 only on Tuesday and Friday. Other languages via translation machines.

Public Relations/Public Hearing Human Rights Enlightenment

Supported by voice translator (104 languages)

Foreign Resident Consultation Service

Monday: Chinese, Thai, Japanese; Tuesday: English, Vietnamese, Japanese; Wednesday: Chinese, Japanese; Thursday: English, Vietnamese, Japanese; Friday: Chinese, Vietnamese, Japanese

Voice translator (26 languages). Saturdays/Sundays: staff will take consultation info and transfer to counselor.

Information and Advisory Service Center

English, Chinese, Portuguese, Spanish

Multiple languages supported using outside interpreters.

NGO Network for Foreigners Assistance KOBE

English, Chinese, Portuguese, Spanish, Tagalog

Multiple languages supported using outside interpreters.

Kobe International Community Center

English, Chinese, Spanish (Tue, Thu), Portuguese (Thu), Vietnamese (Mon, Wed), Filipino (Wed), Korean (Fri), Nepali (Mon), Thai (Tue), Indonesian (Fri)

Closed on new year holidays.

Kobe Foreigners Friendship Center

English, Chinese, Mongolian (Tue-Sat), Ukrainian, Russian (Tue, Thu, Sat)

Foreign Nationals Advice Center

English, Vietnamese (13:00-17:00), Portuguese/Spanish (Tue 13:00-16:00), Chinese (Tue 13:00-17:00)

Other languages via translation machines.

Advice on Living in Japan in Vietnamese

Vietnamese

Tue: Joto-machi Center, Wed: Takagi Center, Thu: Mino no Sato Hall. Appointment required. Office may be closed.

Amagasaki City Consultation Center for Foreign Residents

English, Chinese, Vietnamese by consultants

Other languages via translation machines. Email: ama-welcome@city.amagasaki.hyogo.jp

Multilingual Service Counter

Japanese/English, Chinese/Vietnamese/Spanish (Tue 13:00-16:00), Portuguese (Tue 13:00-15:30)

Shio-Ashiya Exchange Center

English, Chinese (Sat, Sun 09:00-17:00), Spanish (when staff available)

Closed Wednesdays and Dec. 28-Jan. 4. Email consultation available.

Itami City Information Counter for Foreign Residents

Plain Japanese, English, Chinese, Korean, Vietnamese, Filipino, Thai, Nepali, Myanmarese, Hindi, Khmer, Indonesian, French, Russian, Portuguese, Spanish, Ukrainian, Malay

All languages via translation machines. Email: kokusaiheiwa@city.itami.lg.jp

Kakogawa International Association

Easy and caring Japanese, English, Tamil

English and Tamil on Tuesday-Saturday. Closed Monday and statutory holidays.

Foreigner Consultation Office

Japanese, English (Reservation required for other languages)

Closed: Wednesday, Dec.29-Jan 3.

Miki City Consultation Service for Foreign Residents

English

Other languages via translation machines. Email consultation available.

Takasago International Association

English, Easy Japanese

Other languages via translation app. Website under construction. Email: tia@banban.ne.jp

Sanda City International Plaza

English, Chinese

Other languages via translation machines.

Inquiry Desk for Foreigners

Vietnamese, Chinese

Other languages via translation machines. Services in Vietnamese and Chinese until 16:30.

Kato International Association

Vietnamese

Other languages via translation machines. Closed: 2nd Tuesday, year-end holidays. Consultant may not always be available.

Tatsuno Office of Multicultural Orientation (TOMO)

English, Japanese

Multiple languages via translation machines.

Consultation Center for Foreign Residents

English, Tagalog

Tagalog on Tue, Wed, Thu. Other languages via translation machines. Email consultation. Closed Dec.29-Jan.3.

Non-profit organization Kasai International Association (Nehime College)

English, Chinese, Portuguese, Spanish, Vietnamese, Indonesian, Lao, Thai, Korean, Nepali, Persian, French, Simple Japanese

Reservation required except for English, Chinese, Portuguese, Spanish. Email: nehime@kasai-kokusai.info, LINE: @iql7418s

Nishinomiya City International Association (NIA)

English, Chinese, Easy Japanese (Available all open days)

Other languages via tablet translation app. Email: nia@nishi.or.jp. Closed Tuesdays, holidays, Dec 29-Jan 3.

Sasayama International Center of Understanding

(am) Chinese, Filipino (pm) English, Portuguese

Reservation required for consultation

Consultation desk for foreign residents

English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Filipino, Thai, French, Nepalese, Hindi, Russian, Indonesian, Khmer, Myanmarese, Ukrainian

Consultations via videophone or translation machine. Appointments required. Except 12:00-13:00.

Comprehensive consultation counter for foreign residents

Japanese (Mon-Fri), English (Tue), Vietnamese (Wed), Chinese (Thu)

Consultations via interpretation service for 12 languages. Phone, fax, email, Skype available. Off-site consultations at Kashihara Navi Plaza monthly.

Wakayama International Exchange Association

English (except Wed), Filipino, Chinese (Mon, Thu, Sat), Vietnamese (Thu, Sun)

In-person consultations by appointment only. Email consultation available.

Tanabe City International Exchange Center

English (except Tuesday)

Appointments required. Except 12:00-13:00. Email consultation available.

Tottori Prefectural International Exchange Foundation (Eastern)

English (Mon, Thu, Fri), Chinese (Tue, Thu), Vietnamese (Tue, Wed, Fri)

Saturday, Sunday: 09:00-17:30. Email consultation available. Multilingual Consultation Form (11 languages).

Tottori Prefectural International Exchange Foundation (Central)

Chinese (Wednesday), Vietnamese (Friday)

Tottori Prefectural International Exchange Foundation (Western)

Chinese (Wednesday, Thursday), Vietnamese (Monday)

Shimane Multicultural General Consultation One-Stop Center

English, Chinese, Tagalog, Vietnamese, Portuguese (Mon-Fri), Multilingual Call Center: Korean, Nepali, Indonesian, Thai, Spanish, Burmese, Khmer, Russian, French, German, Italian, Malay, Mongolian, Sinhala, Hindi, Bengali, Ukrainian, Urdu

Skype consultation available (Soudan@SIC)

International Exchange Section

English, Chinese, Korean, French

Some languages may not be available at all times.

Okayama International Exchange Foundation

English (Mon-Fri), Chinese (Mon-Fri), Korean (Tue, Thu), Spanish (Mon 10:00-13:00), Portuguese (Wed, Fri 10:00-13:00, Sat 11:00-17:00), Vietnamese (Mon 13:00-17:00, Sat 10:00-16:00)

Excluding 1st Monday and holidays. Email: mvi@opief.or.jp, Skype: opief_mvi1

Support Center for Foreign Residents in Okayama

English, Chinese, Vietnamese

Face to face, phone, and email consultations. Other languages via multilingual voice translators. Closed holidays and year-end.

Soja International Exchange Promotion Association

Portuguese, Chinese, Spanish, English

Available languages vary by day.

Hiroshima Prefectural Consultation Services

Japanese, English, Chinese, Vietnamese, Korean, Tagalog, Portuguese, Indonesian, Thai, Spanish, Nepalese, Russian, Ukrainian

Thursday, Saturday: 10:00-12:00, 13:00-19:00. Free legal, visa status consultations (reservation required). Phone interpretation.

Hiroshima City Citizens Affairs Bureau

Chinese, Spanish, Portuguese (Mon, Wed, Thu, Fri), Vietnamese (Wed), English (Fri)

Excluding 12:00-13:00. Saturday: 10:00-15:00 at Motomachi, Spanish and Portuguese only.

International Conference Center Hiroshima

Japanese

Not available 4th Saturday

Aster Plaza

Chinese, English (2nd, 4th Wednesday)

Foreign Citizen Legal Consultation (reservation required)

Fukuyama City Multicultural Coexistence Consultation Desk

Chinese, English, Portuguese

For other languages, use interpreter service (16 languages)

Higashihiroshima City Foreign Citizens Consultation

English (Mon-Fri 09:00-17:00, Sat-Sun 13:00-17:00), Chinese (Sat-Sun 13:00-17:00), Portuguese (Tue, Sat 13:00-17:00), Vietnamese (Thu 13:00-17:00), Spanish (Mon 13:00-17:00), Indonesian (Wed 13:00-17:00)

Closed Tuesday, Wednesday, National holidays and year-end. Email, phone, video consultations available.

Kure City International Exchange Center

English, Chinese, Vietnamese

Closed Mondays (open if holiday, closed next weekday), Dec. 29-Jan. 3

Council of Social Welfare

Thai (Monday, Thursday)

Appointments required for consultations.

Human Rights and Multicultural Coexistence Promotion Section

English, Chinese, Portuguese

Phone/email consultations. Interpretation available for counter procedures. Email consultation available.

Kaita-Cho Multicultural Consultation Center

English, Chinese (08:30-16:45), Spanish (Mon, Wed 13:00-16:00), Portuguese (13:00-16:00), Vietnamese (Tue 08:30-12:00)

Other languages require advance notice. Except 12:00-13:00. May change in summer.

Yamaguchi Support Center for Foreign Residents

English, Chinese, Vietnamese, Korean, Filipino (Tue-Sat), Multilingual Call Center (19 languages) (Wed 10:00-13:00)

Email consultation available 24/7. Messenger, WhatsApp, WeChat available.

Shimonoseki City International Affairs Division

Korean, Chinese, English

Korean (Mon-Fri), Chinese (Mon-Fri), English (Tue, Thu). Non-Japanese staff not always available. Email consultation available.

Yamaguchi Support Center for Foreign Residents (Shimonoseki Branch)

English, Chinese, Vietnamese, Korean, Filipino (Sat), Multilingual Call Center (19 languages)

Email, Messenger, WhatsApp, WeChat available.

Ube City Foundation for International Exchange

Japanese

Saturday: 09:00-17:00. Consultation with Yamaguchi Support Center interpreters. Not available May 3-5, Aug. 13-15, Dec. 28-Jan. 4.

Kudamatsu International Exchange Salon

Japanese

Closed: Monday, National holidays, and Obon and New Year holidays. Specialized consultations by appointment.

Iwakuni City English Speaking International Support Service

English

Some holidays excluded. Email consultation available.

Consultation Service for Foreign Residents

English, Chinese, Vietnamese

Closed on certain days monthly (check website). Interpretation available for multiple languages.

Kagawa Prefecture International Exchange Association (i-Pal)

English, Chinese, Korean, Portuguese, Spanish

Reception until 16:00. Closed Mondays (if Monday is holiday, closed Tuesday). Email consultation available.

Multilingual Consultation Desk

English, Chinese, Korean, Spanish, Portuguese, Vietnamese, Filipino, Thai, French, Nepalese, Hindi, Russian, Indonesian, Myanmar

Appointment required. Email consultation available. Call during consultation hours.

Marugame International Exchange Association

Spanish, Portuguese, Tagalog, English

Consultation timings vary depending on the problem. Closed Mondays (if Monday is holiday, closed Tuesday).

Foreign Resident Consultation Service

English, Chinese, Spanish, Portuguese, Vietnamese

Machine translation device available. Vietnamese: 2nd Tuesday 13:00-16:00 (reservation required).

Kanonji International Exchange Association

English

Contact for other languages. Except 12:00-13:00. Appointment required. Email consultation available.

Consultation counter for foreign residents

English (Mon 10:00-15:00), Chinese (Tue 10:00-15:00)

Mitoyo City Hall Citizen Affairs Department

Multiple languages available (please inquire)

Appointment by telephone.

Tonoshoo Town Hall Citizens Affairs Division

English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Filipino, Indonesian, Thai

Video call interpretation system available. Phone: 0879-62-7000

Nagasaki International Affairs Department

English, Chinese, Korean, Vietnamese, Nepali

Email consultation available. Monday: 09:00-20:00, Saturday: 09:00-13:00

Sasebo City

English

Sasebo International Exchange Association

English

Isahaya International Exchange Center

English

Friday-Saturday: 09:00-12:00

Omura International Plaza

English

Saturday: 10:00-17:00. Interpreter and translation service available. Free legal consultation once a month.

Secretariat and Public Relations Division

English

Thursday: 08:30-19:00

Kumamoto City International Center

English, Chinese, Korean, Spanish, German, Tagalog (11:00-18:00)

Closed 2nd and 4th Monday. Free consultations monthly. Email, phone, online consultations available.

Foreign Residents Support Center

English, Chinese, Vietnamese, Tagalog, Spanish (10:00-17:00 Spanish only)

Phone, email, LINE consultations available. Closed national holidays.

Yatsushiro Hometown Public Corporation

English

City Promotion Division

Multilingual translator available

Oita Prefecture Foreign Residents General Consultation Center

Chinese, Korean, Tagalog, Vietnamese, Nepali, Indonesian (Wed-Sat)

Email consultation available.

Oisc Omikado Plaza

English

Consultation services vary in timing depending on the problem. Free consultation by lawyer (3rd Thursday monthly).

Beppu City Multicultural Symbiosis Center

English, Chinese, Korean

Email consultation available. Closed Mondays (open if holiday).

Nakatsu City Hall

English

Hita City Hall

English

Miyazaki Consultation and Support Center for Foreign Residents

English, Chinese, Korean, Thai, Vietnamese, Indonesian, Malaysian, Tagalog, Nepalese, Portuguese, Spanish, French, Russian, German, Italian, Myanmar, Mongolian, Khmer, Sinhala, Hindi, Bengali, Ukrainian

At counter or via telephone, email, Facebook, Instagram. Free legal consultations monthly.

Nobeoka International Exchange Association

Japanese

Nichinan City Foundation for International Relations

English

Secretariat Division

English

Saito City International Exchange Association

English

Kijo Town Hall

English

Kagoshima Resident Support Center

English, Vietnamese (Tue-Sun), Online Interpretation: English, Chinese, Korean, Vietnamese, Filipino, Nepalese, Thai, Indonesian, Spanish, Portuguese (Tue-Sun)

Phone and email consultations available.

International Exchange Advisor

English (Mon-Fri 09:00-17:00), Chinese (Wed 10:00-16:00, Thu 09:00-12:00, 13:00-16:00), Korean (Wed 10:00-16:00, Thu 10:00-16:00)

Appointments required for interpreter consultations. Other languages via videophone.

NPO Kanoya International Exchange Association

English, Vietnamese (14:00-16:00)

Satsumasendai International Exchange Association

English

Closed Monday (Tuesday if Monday is holiday)

Kirishima City International Exchange Association

English, Chinese, Korean

Closed Monday (open if holiday, closed next day). Free legal consultations twice yearly.

Citizens Collaboration Division

English

Planning Division

English

Nishinoomote City Government General Affairs Division

English

Planning Policy Division

English

Regional Promotion Division

English

Okinawa International Exchange & Human Resources Development Foundation

English, Chinese, Korean, Spanish, Portuguese, Vietnamese, Filipino, Nepalese, Indonesian, Thai, Hindi, Russian, French, German, Italian, Malay, Myanmar, Khmer, Mongolian, Sinhala

Videophone interpretation available. Email consultation available. Free legal consultation twice monthly.

Ginowan City Office

English, Chinese

Nago City Hall

English

International Exchange Division

English, Chinese (Interpreter available)

Okinawa City Office

English

Commerce, Industry and Tourism Division

English, Chinese

Chatan Town Office

English, Chinese

Excluding 12:00-13:00

Planning Promotion Division

English

Except 12:00-13:00. Appointment by telephone necessary.

Planning Division

English

General Affairs Division

English

Except 12:00-13:00. Appointment by telephone necessary.

Ehime Prefecture Consultation Window For Foreign Residents

English, Chinese, Vietnamese, Korean, Tagalog (Mon-Sat), Videophone: Indonesian, Nepalese, Thai, Portuguese, Spanish, Russian, French, Hindi, Myanmar, Khmer, Mongolian, Ukrainian, Sinhala, Bengali, Malay

Face-to-face, phone, email, SNS consultations available.

Imabari City International Exchange Association

English, Chinese, Vietnamese, Korean, Portuguese, Spanish, Thai, Russian, French, Hindi, Nepali, Indonesian, Khmer, Myanmar, Tagalog

Sat-Sun: 08:30-17:00. Holiday consultations available. Closed Dec. 29-Jan. 3.

Niihama City International Center

Japanese, English

Email consultation available. English support depends on volunteer availability.

Kochi Consultation Center for Foreign Residents

Japanese, English, Chinese, Vietnamese, Korean, Indonesian, Thai, Tagalog, Portuguese, Spanish, French, Nepalese, Hindi, Russian, Khmer, Myanmar, Ukrainian, Malay

Email consultation available.

Fukuoka Asian Medical Support Center

English, Chinese, Korean, Thai, Vietnamese, Indonesian, Tagalog, Nepalese, Spanish, Portuguese, German, Italian, French, Russian, Malay, Myanmar, Khmer, Mongolian, Sinhala

Specialist consultation (by appointment): 2nd & 4th Monday 13:00-16:00

Fukuoka International Exchange Foundation

English, Chinese, Korean, Vietnamese, Nepalese, Portuguese, Spanish, German, Italian, French, Thai, Indonesian, Tagalog, Russian, Malay, Myanmar, Khmer, Mongolian, Sinhala

Specialist consultation (by appointment): 2nd Saturday, 4th Friday 13:00-16:00

Fukuoka City International Center

Same as Rainbow Plaza

Online and phone consultations available. Specialist consultation: 2nd Sunday 13:00-16:00

Kitakyushu International Association Information & Consultation Service

English, Chinese, Korean, Vietnamese (Tue-Sun)

Saturday: 10:00-17:00. Legal consultations by appointment.

Multicultural One-Stop Information Center

English, Chinese, Korean, Vietnamese (Mon-Fri)

Face-to-face and telephone consultations available.

Kurume City Hall

English, Chinese

Other languages via voice translation device.

Omuta City International Exchange Association

English

Saturday: 10:00-15:00. Chinese, Vietnamese, Indonesian, Filipino available via phone interpretation.

Tagawa Regional Promotion Division

English, Chinese, Korean, Vietnamese, Thai, Indonesian, Tagalog, Nepalese, Spanish, Portuguese, French, Russian, German, Italian, Myanmar, Mongolian, Malay, Khmer, Sinhala

Foreign language consultations on Thursday. May end before 17:00. Appointments recommended.

Citizens Collaboration Division

Vietnamese (Mon-Fri), Indonesian (Mon PM, Tue, Wed, Thu AM)

AM: 08:30-12:00, PM: 13:00-17:00

Yame City Hall

English, Chinese, Korean, Spanish, Portuguese, Vietnamese, Filipino, Thai, French, Nepalese, Hindi, Russian, Indonesian, Khmer, Myanmar, Ukrainian

Telephone interpretation service available.

NPO Multilingual Support Center

Japanese, Easy Japanese

Email consultations available.

Kama City Hall

Multiple languages via machine translation

Miyawaka City Hall

Multiple languages via machine translation

Social Integration Department

English (Mon, Wed-Fri), Korean (Tue, Thu)

Not available 12:00-13:00, national holidays

Onojo Community Center

English (Sat 13:00-17:00), Chinese (Wed 10:00-14:00), Korean (Fri 13:00-17:00)

Closed: Monday (open if holiday, closed Tuesday), Last Wednesday, Dec. 28-Jan. 4

Munakata City Civic Activities and NPO Volunteer Center

Japanese only

Saturday: 09:30-13:00

Munakata City International Exchange Association

Interpreter required

Email consultation available.

Dazaifu City International Exchange Association

English, Chinese, Vietnamese, Korean (consultation by appointment)

Closed Sundays and public holidays. Email consultation available.

Koga City International Association

English

2nd and 4th Saturday. Tuesdays/Thursdays by appointment. Email: kokusaikouryu.koga@gmail.com

Fukutsu City International Exchange Association

English

Contact if appointment needed on other days. Email consultation available.

Yukuhashi City Hall

English

Kanda Town Hall

Korean

Yoshitomi Town Hall

English

Multilingual Consultation Service for Saga Resident Foreigners

English (Mon-Sat), Chinese (Mon-Sat), Vietnamese (Tue, Thu, Sat), Korean (Wed, Fri, Sat), Thai (Sat), Indonesian (Wed), Nepali (Fri), Tagalog (Mon, Thu)

Reservation recommended. Free legal consultation monthly. Email consultations available.

Tosu City Multicultural Symbiosis Promotion Office

Vietnamese (Mon, Wed, Fri), Chinese (Wed, Thu)

Except 12:00-13:00. Appointment required for consultations.

Karatsu City International Exchange and Cooperation Association

English, Vietnamese, Indonesian, Nepali, Myanmar, Bengali

Please call in advance as availability varies by language.